Shipping Information

Adult-Toys.com has recently made changes to shipping policies. Please read the entire shipping policy prior to placing your order.

We ship every day Monday through Friday excluding holidays. We have two shipping methods to choose from including Standard and Priority Shipping.

* Please understand that heavier or bulkier items may required additional shipping costs and estimated delivery dates are not guaranteed dates, only estimates.

Shipping Information

Business Days are Monday through Friday - There is no shipments on Saturdays, Sundays or Holidays. Orders placed on any of these days will be processed on the next business day. Adult-Toys.com will post special holiday shipping information at least two months in advance of any major shipment holiday.

We require a physical address for delivery. No P.O. Boxes Please. UPS Stores are OK for UPS only as long as someone is authorized to sign for your packages.

All P.O. Box customers will be shipped via USPS as Fed Ex and UPS do not deliver to P. O. Boxes.

Our Policy on International Shipping

WE CANNOT MAKE ANY GUARANTEES ON INTERNATIONAL ORDERS

International orders may require tax and/or tariffs, duties or other taxes. Adult-Toys.com will not be held responsible for any charges arising from the importation of goods. All applicable foreign taxes are to be paid by the consumer.

Items are subject to customs inspection and/or confiscations by foreign governments. Adult-Toys.com is in no way responsible for delayed or confiscated packages. It is your responsibility to know the laws and regulations of your governing entity. Certain foreign states, provinces and countries prohibit the sale of, use of or importation of adult toys and novelties.

International Orders may take up to 30 days to arrive. While most do arrive within 10-14 business days, certain rural areas of the world may take longer to arrive.

Please note that international selected shipping fees are NOT always accurate. There may be a slight increase in shipping due to your delivery address. In the event your shipping fees are more than what is on your invoice, we will contact you and let you know what the difference is and to inquire about how you would like us to proceed with your order.

There are absolutely NO guarantees on International shipments.

Discreet Shipping/Packaging

All packages shipped to our customers are shipped either by UPS, Fed Ex, or US Postal Mail. Packages are shipped in plain white boxes or in each shipping carriers respective packaging with no distinctive marks, list of contents or return address labels that would elude someone of the package contents. The Adult-Toys.com name WILL NOT appear anywhere on the packaging and only will appear on the content receipt tucked away inside a sealed package. The return address will have the name "MPTB INC" listed on the outside of the package with a return address to our distribution center in New Jersey.

Oversized Packages / Heavy Products

Some products ordered at Adult-Toys.com may not meet the standard shipping criteria due to abnormal size, shape or weight. These products will be clearly identified in the product description on the product detail page. Products that require individual additional shipping charges may not appear during checkout due to the complexity of the actual shipping amount associated with your individual delivery address. You will be notified by email of the exact total necessary for additional shipping of these items once we have determined the actual cost from the selected shipment carrier.

Free Shipping

Adult-Toys.com offers a free shipping option for orders meeting or exceeding $25.00 (excluding shipping). We will ship your order free of charged via Fed Ex Ground, United States Postal Mail or UPS Ground. Orders generally ship within 24-48 hours and arrive anywhere from 5-10 business days. Unfortunately, we cannot guarantee a delivery date. All packages will be assigned a tracking number.

• Free shipping is only available within the continental United States.
• You will receive a USPS tracking number
• Any order with item(s) on back order will ship what is in-stock and ship back ordered item when it comes available.

If you have any other questions about our shipping policies please contact one of our experienced customer assistance representatives toll-free at 1-800-998-0109 .